July 18th, 2009
janetlfalk

Ask HR: Feedback Post Interview.

Ed. note: Ask HR is a brand new featured series on The 405 Club which gives you full access to the Human Resource Department. With this Q&A feature you can ask real Human Resource representives anything you’ve ever wanted to know - they’re here to help! Submit questions [here].

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Dear HR,

We had our interview. I wrote a thank you note and mentioned an idea that gives you a sense of how I would contribute to the team. You said you would email me in the next week.

It’s a month later. You don’t reply to my email; you don’t return my call. I know you’re busy; I’m not a stalker, so once every two weeks I try to connect with you.

Get a return on YOUR investment of the valuable time you (and your hiring manager) spent with me. When are you going to tell me that I will NEVER hear from you again?

Sincerely, Candidate Waiting

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Dear Candidate Waiting,

First off, let me say that I am embarrased by my profession for not closing the interview process with you. I believe the interview process is hard enough and candidates should be treated with respect. From a purely business perspective, HR folks should understand that marketing the company is part of their role and this kind of behavior only leads to bad press. So let me apologize for my fellow HR practioners who do not respond to an applicants follow up phone calls or emails. If I were you, I wouldn’t reach out again and consider this a place you would not want to work in anyway. Good luck.

-Kelley Anglin, Director of Talent/Human Resources



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